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Welcome
to the Rosemont Convention Center! We are pleased to inform
you that Rosemont Exposition Services will be your Official
Service Contractor on the show, and we look forward to serving
your needs in the coming weeks. For your convenience, we have
made available the entire service kit on-line. Information
on the variety of services we offer is now available. We also
maintain a fully-staffed service center on show-site to handle
any last minute requests you may have.
Payment
Policy
It is the policy of Rosemont Exposition Services to collect
all charges incurred on the set-up and move-in during the
actual run of the show. Therefore, it is important that this
notice concerning payment for services rendered by the contractors
be brought to the attention of your Financial Office and on-site
representative responsible for the set-up, maintenance and
dismantling of your exhibit.
Our personnel
will stop by your booth to present your invoice, so please
be prepared to settle the account at this time. To avoid any
misunderstanding regarding these charges, please bring any
discrepancies to our attention at the R.E.S. Service Center.
In this way, we will be able to assure your satisfaction with
our service. ADJUSTMENTS CANNOT BE MADE AFTER THE CLOSE OF
THE SHOW. Acceptable forms of payment are: cash, company check,
Visa, Master Card, American Express, Discover, Diners Club,
or money orders. Note that invoices must be reviewed during
the show, and that no adjustments or credits will be made
after the move-out of a show.
Credit
Policy
Advance arrangements for credit can be made by filling out
the application, in full, included in this kit. The form must
be resubmitted for each trade show attended, and past payment
performance will determine approval. This credit will apply
to costs incurred during the set-up, run and dismantle of
the exhibits. However, under no circumstances will credit
for additional billing, be extended beyond $10,000. Where
invoice totals exceed $10,000, the balance exceeding $10,000
must be paid in full prior to the move-out period of the show.
The $10,000 credit amount applies only to those exhibitors
who have complied with the R.E.S. policy of full payment for
all advance orders.
Outside
Contractors
Any Independent Contractor/Display House which contracts to
assemble and/or dismantle an exhibit at the Rosemont Convention
Center must notify Rosemont Exposition Services of the exhibiting
company's name and booth number, in writing, at least thirty
days prior to the first day of the show move-in. The Display
House must also provide a Certificate Of Insurance to Rosemont
Exposition Services at the time the letter is sent, and also
to show management.
Third
Party Billing
Those exhibitors who wish to have some or all of their R.E.S.
charges billed to an outside display house will be responsible
for these charges in the event of non-payment by the outside
contractor within thirty days of billing.
If you
need assistance or additional information, please don't hesitate
to contact our Customer Service Department. They will be happy
to assist you in any way possible. (847) 696-2208.
Rosemont
Exposition Services, Inc.
9301 Bryn Mawr - Rosemont, Illinois 60018-5201
Phone: (847) 696-2208
Fax: (847) 696-9797
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